One problem. A clear next step.

Smart Home Setup and Troubleshooting

Fix a stuck device, repair a routine, or plan your next room. Start with a guided check or find the instructions for your setup.

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Phone controls for lights, temperature, and security in a living room

What needs attention?

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Alexa and Echo

Lights, listening, and stuck requests

Routines and automations

Alexa, Google Home, and HomeKit

Cameras and CCTV

Laptop screens and remote viewing

Plugs and appliances

Energy use, water leaks, and offline devices

KeyFix guided troubleshooter

Take the next useful check.

Choose your device and what is going wrong. KeyFix guides you through one check at a time, with factory resets kept until the end.

  1. 1 Choose a device
  2. 2 Pick the symptom
  3. 3 Follow the checks
Find My Next Step

Plan before you spend

All tools
Your device budget

Build a room-by-room estimate

Choose devices, edit quantities, and compare a low and high budget.

Open Cost Estimator Your running costs

See what an upgrade could save

Compare lighting, thermostat, and standby changes using your energy rate.

Open Energy Calculator

Before buying, check device and platform support. The Connectivity Standards Alliance explains how Matter works. When setting up connected gear, follow CISA's account and device security basics.

Start with a focused guide

Understand Alexa light colors

Identify the pattern before changing settings.

Fix an Alexa routine schedule

Check the trigger, time zone, and target devices.

Set up remote camera viewing

Choose a way to see your cameras away from home.

Check a smart plug's standby cost

Compare the plug's energy use with what it can save.